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UPS Time-In-Transit Map
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Shipping Information
Please allow us 24 hours to process your order.
CONTINENTAL USA: Shipping costs for all orders are calculated
specifically for each customer based on the desired shipping service,
destination and weight of your order. The weight of each item can be found on
that items detail page. There are several shipping options available to you. UPS
Ground has been our main method of shipment. If you desire a shipping option
that is not listed, please contact us at
custserv@edukidz.com and we will do everything we can to
accommodate you.
Please Click Here for a UPS Ground Time-In-Transit Map
Priority Mail from the post office usually takes from 2 to 7 days depending on your location.
We normally provide a 'Tracking Number' to track your shipment via email.
If a 'Tracking Number' and you would like one, please contact us
at
custserv@edukidz.com and it will be emailed to you.
FREE SHIPPING:
How do I take advantage of FREE Shipping?
1. Place over $99
of products in your Shopping Cart.
2. Proceed to checkout.
3. Select "Free Shipping" as your shipping speed.
4. Place your order, and enjoy the free shipping!*
*Canceling items, combining orders, or changing your shipping address,
speed, or preference might affect your order's eligibility for Free
Shipping. Returns for any reason other than product defects will
result in you being charged the edukidz.com cost to originally ship the
product(s).
APO/FPO/PO SHIPMENTS: You may select USPS Shipping for products shipped
to an APO, FPO or PO address. Certain carriers such as UPS & Fed Ex do not ship
to an APO, FPO or PO address. On direct ship items, the manufacturer decides
which carrier to use. If you would like us to contact the manufacturer with a
desired shipping option, contact us at
custserv@edukidz.com.
ALASKA & HAWAII: Additional charges may apply to these locations. If this
is the case, you will be contacted before your order is processed.
DIRECT SHIP ITEMS: Direct ship items are shipped directly from the
manufacturer to your door. If there is a possibility that a product will be
shipped directly from the manufacturer, it will be stated in the product’s
description. Direct ship items are usually sent UPS Ground or USPS Priority. In
most cases, edukidz.com uses direct shipping as a way to better serve our
customer (reduced shipping times). If you have concerns about whether a product
will be direct ship, you can contact us at
custserv@edukidz.com.
WEEKENDS: Please note that UPS and Fed Ex DO NOT deliver on Saturdays and
Sundays unless specified by the customer. If you would like a weekend delivery,
please contact us at
custserv@edukidz.com and we will
make arrangements and inform you of any additional charges.
INTERNATIONAL: We are now shipping to Canada.
Taxes and Duties are the responsibility of the buyer and free shipping
does not apply.
SURCHARGES: Occasionally, an order falls into the category of being
"oversized" or "overweight". This usually happens only if an order takes up
multiple shipping boxes or if there are multiple heavy items. If an individual
product requires multiple shipping boxes it will be stated in the description of
the product. If additional fees apply, we will contact you before your order is
processed.
INSURANCE: All Fed Ex, UPS and US Post Office deliveries are fully
insured.
If for some reason there is a problem with availability, we will contact you
before your order is processed.


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